Changes to This Privacy Policy
Welcome to the Privacy Policy of Mediterrarium (referred to as “the Site”, “we”, “us”, or “our”). This document outlines how we collect, use, and disclose your personal information when you interact with our website, services, or make purchases from aquascaping-express.co.uk (referred to as “the Site”) or communicate with us. By accessing or using any of our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our
How We Collect and Use Your Personal Information
To deliver our services effectively, we collect personal information from various sources, as detailed below. This information varies depending on your interactions with us.
Apart from the specific purposes mentioned, we may use your information to communicate with you, provide services, fulfill legal obligations, enforce terms of service, and safeguard the rights of the Services, ourselves, and our users.
Personal Information We Collect
Directly Submitted Information: This includes basic contact details (name, address, phone number, email), order information (billing and shipping addresses, payment confirmation), account information (username, password), shopping activity (items viewed, cart contents), and customer support communications.
Information Gathered through Cookies: We automatically collect Usage Data through Cookies, including device and browser information, network details, and IP address, to enhance your site experience and provide tailored services.
Information Obtained from Third Parties: We may receive information from vendors, payment processors, and other service providers who collect data on our behalf.
Use of Your Personal Information
Providing Products and Services: We use your information to fulfill orders, process payments, manage accounts, arrange shipping, and facilitate returns and exchanges.
Marketing and Advertising: Your personal information may be used for marketing and promotional communications, including email, text, or postal mail, and to display advertisements for products or services.
Security and Fraud Prevention: We employ your information to detect and address fraudulent or malicious activity and to ensure the security of our services and your account.
Communication: Your information helps us provide customer support and improve our services to better serve your needs.
Cookies
We use Cookies to enhance and optimize our site and services, remember your preferences, and analyze user interaction. Most browsers accept Cookies by default, but you can modify settings to reject them; however, this may impact site functionality.
Disclosure of Personal Information
We may share your personal information with third parties under specific circumstances outlined in this Privacy Policy, such as service providers, affiliates, legal obligations, or business transactions.
User Generated Content
Content submitted by users, such as product reviews, is publicly accessible. We do not control access to user-generated content and cannot guarantee its privacy or security.
Third Party Websites and Links
Links to third-party websites are provided for your convenience, but we do not endorse or control their content, privacy, or security practices. Use of these sites is subject to their terms and policies.
Your Rights and Choices
You may have rights regarding your personal information, including access, deletion, correction, portability, and restriction of processing. You can manage communication preferences and opt-out of marketing emails.
Complaints
If you have concerns about our data processing practices, please contact us. You may have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Users
Your personal information may be transferred, stored, and processed outside your country of residence, including in the United States. We adhere to recognized data transfer mechanisms to safeguard your information.
Contact
For inquiries about our privacy practices or to exercise your rights, please contact us at support@mediterrarium.
Thank you for reviewing our Privacy Policy. If you have any questions or concerns, please don’t hesitate to reach out.